> For the complete documentation index, see [llms.txt](https://docs.release.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.release.com/frequently-asked-questions/release-faq.md).

# Release FAQ

## Why wasn't an environment created for my pull request?

Several settings affect whether Release creates environments or builds for a particular pull request, all of which you can find in the Account Settings page.

Click your user icon in the top right, then **Manage Organization**. Click **Settings** next to the account you would like to manage.

If the "Create ephemeral environments on Pull Requests" and "Create Environments by applying labels to Github PR's" settings are both "Off", Release will not create environments automatically on pull request.

If the "Create ephemeral environments on Pull Requests" setting is "Off" and the "Create Environments by applying labels to Github PR's" setting is "On", Release will only create an environment if the label is applied to your pull request. If there is no custom label set, Release will not automatically create an environment.

If the "Create ephemeral environments for users who don't have Release accounts" setting is "Off", Release will not create an environment if the pull request is made by a user who does not have a Release account, regardless of the other settings.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.release.com/frequently-asked-questions/release-faq.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.